Negotia Group Pty Ltd
Privacy Policy

ABN 23 602 640 684
Effective: 12 June 2026
Version 2.0

Negotia Group Pty Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains what personal information we collect, why we collect it, how we use and protect it, and your rights.

Importantly, we are a “reporting entity” under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) (the AML/CTF Act). This means we are required by law to collect and verify identity information about our customers, and to keep that information, even though we are a small business. This policy reflects those obligations.

1. What personal information we collect.

Depending on how you interact with us, we may collect:

  • General contact information — such as your name, email address, postal address and phone number — when you enquire, register on our site, subscribe to communications, or engage our services.
  • Identity and verification information — such as your full name, date of birth, residential address, and identifiers from identity documents — which we are required to collect and verify to meet our obligations under the AML/CTF Act.
  • For customers that are companies or trusts — information about the entity and about its beneficial owners (the individuals who own or control it).
  • Website usage data and cookies, which identify your device rather than you personally.

2.  Why we collect it (purposes).

We collect, hold and use personal information to:

  • provide our services and respond to your enquiries;
  • meet our obligations under the AML/CTF Act — including verifying your identity, assessing money-laundering and terrorism-financing risk, ongoing monitoring, and record-keeping;
  • comply with other legal, compliance and security obligations; and
  • send you communications you have asked for (which you can opt out of at any time).

Where we collect information to meet our AML/CTF obligations, we are authorised and in some cases required by law to do so. If you do not provide the identity information we are required to collect, we may be unable to provide our services to you.

3. How we verify identity.

To meet our AML/CTF obligations, we verify identity information using reliable and independent sources. This may include electronic identity verification services and, where appropriate, sighting original identity documents. Consistent with regulator guidance, we generally do not retain copies of your identity documents; instead we record that verification was carried out, the method used, and the result.

4. How we hold and protect your information.

We store personal information securely, using industry-standard measures, and limit access to authorised personnel. Sensitive records, including identity and AML/CTF records, are held with particular care. While we take reasonable steps to protect your information, no method of electronic storage or transmission is completely secure.

5.  Disclosure of your information

We do not sell or rent your personal information. We may disclose personal information:

  • to service providers who help us verify identity or operate our business, under appropriate confidentiality arrangements;
  • to AUSTRAC and other regulators or law-enforcement agencies, where we are required or authorised by law to do so (for example, in a report under the AML/CTF Act); and
  • where otherwise required or authorised by law.


In some circumstances the law restricts us from telling you about a disclosure we have made to a regulator. Where that applies, we are unable to notify you.

6.  How long we keep it.

We keep AML/CTF customer and transaction records for at least seven years after our business relationship with you ends or the relevant transaction is completed, as required by the AML/CTF Act. Other information is kept only for as long as we need it for the purpose for which it was collected, unless a longer period is required by law.

7.  Access, correction and complaints

You may request access to, or correction of, the personal information we hold about you by contacting us at in**@*********om.au. We will respond in accordance with the Privacy Act. Note that some AML/CTF records must be retained even if you ask us to delete them.

If you believe we have breached your privacy, you may lodge a complaint with us at in**@*********om.au. We will acknowledge, investigate and respond. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

8.  Cookies and website information

We use cookies to enhance your browsing experience and analyse website traffic. Cookies identify your device, not you personally. You may disable cookies in your browser settings, though some features may not function optimally. Any information you share in public areas of our website may be visible to, and collected by, third parties.

9.  Changes to this policy

We may update this policy from time to time. The current version is available on our website. This policy was last updated on 12 June 2026.

Links to Other Sites.

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites. Please review their privacy policies before providing any personal information.

Contact: Negotia Group Pty Ltd, 7 Progress Avenue, Beachmere QLD 4510 — in**@*********om.au